Rewarding “Human Skills” is a Very Play Scenario Thing to Do

Large consultancy firm Ernst & Young is giving bonuses to employees “who show skills like adaptability, innovation and judgment,” according to Wall Street Journal (as well as experimentation with AI). This reads like the big consulting version of what we describe in the Play scenario, with AECO firms investing in the skills needed to build strong relationships with a dwindling pool of clients and potential clients. *BB-9/6/26